Common Questions
Find comprehensive answers to common questions about how Careforth can help you.
Frequently Asked Questions
General Caregiver Questions
Great question! Many times, we see ourselves as just a spouse, partner, parent, child, sibling, grandchild, friend, etc. helping someone. However, according to the Centers for Medicare and Medicaid Services caregivers are defined as family members, friends or neighbors who provide assistance to a person with a chronic illness or disabling condition. If this sounds like what you are doing—you are a caregiver.
Our programs are free! They are covered under a health plan or through a state Medicaid program at no cost to you.
Yes, you can be paid for the care you give if you qualify for Structured Family Caregiving. The amount of pay is determined by each state’s individual program requirements and the complexity of care needed. Eligible caregivers may earn up to $3,190 per month. Call our team at Careforth to learn more. This article, How to Become a Paid Caregiver for a Family Member, shares how to become a paid caregiver in all 50 states.
Careforth offers multiple programs, Structured Family Caregiving and Caregiver Coaching. Regardless of program, Careforth surrounds you with a team of expert coaches, a personal plan, and connects you to local caregiving resources in the community. If you qualify for Structured Family Caregiving, you can also get paid for the care you give.
Currently, Careforth offers Structured Family Caregiving in the following states: Connecticut, Georgia, Indiana, Louisiana, Massachusetts, North Carolina, Ohio, Rhode Island and South Dakota.
We offer Caregiver Coaching through select health plan partnerships and in the state of Indiana.
We also offer Structured Family Caregiving in Pennsylvania through UPMC.
If the person you care for is enrolled in a state Medicaid program, you may qualify for Structured Family Caregiving. The best way to know whether you qualify is to give us a call or complete an initial intake form.
We have designed our app with you in mind. In fact, 91% of our caregivers find the app easy to use.
You must be enrolled in our program to use the Careforth App. Give us a call to get started. Our app is available for download at the Google Play Store and the Apple App Store.
Structured Family Caregiving is known by many different names across states. It is also known as Adult Foster Care in Massachusetts, Adult Family Living in Conneticut, RIte @ Home Shared Living in Rhode Island, Monitored In-Home Caregiving in Louisiana, CarePlus in Pennsylvania, and Coordinated Caregiving in North Carolina.
Frequently Asked Questions
Current Careforth Caregiver FAQs:
If you have forgotten your password, use the “Reset Password” button and follow the prompts. If you continue to have trouble, then call technical support at 866-602-2032.
Please send a chat to your coach. You can do this right in the Careforth App through the chat feature.
Once you are enrolled, you have access to your care team through the Careforth App. You can send chats to ask questions or update the team at any time. Your care team will also share resources and other information through chats and alerts within the app. In some states, your care team will also visit your home to connect with you.