Faces of Careforth: Meaghan Joyce

What do you picture when you hear “learning and development?” For some, it might be a presentation or a training session. Learning Experience Partner Meaghan Joyce sees something much bigger: a chance to help people understand not just what they’re doing, but why it matters. Since joining Careforth in February 2026, she’s brought a curious, intentional approach to her work—one that starts with a question, not a training format, and keeps the focus on what should be different when the learning experience is over.

What is your role and how long have you worked at Careforth? 

I’m a Learning Experience Partner on the People & Culture Team, and I’ve been with Careforth since February 2026. I work in collaboration with another Learning Experience Partner to design, curate, and deliver scalable learning experiences that support associate development and engagement.

How do you support families and caregivers in your role, and why is it important? 

While my role doesn’t put me in front of families directly, everything I do is in service of the people who are. I make sure our associates have the training, tools, and confidence to show up for caregivers and families at their best.

Do you have a personal connection to caregiving that you’re comfortable sharing? If so, what is it? 

Yes, my dad passed away from Alzheimer’s disease in 2024. Our family was fortunate to be able to care for him at home. I saw first-hand the impact caregiving has on the caregiver, and how critical it is to have access to support. When I became aware of the opportunity to join Careforth, I was inspired by the mission. It’s rewarding and energizing to contribute to this work every day, knowing what that support can mean for a family going through what mine did.

How does your work contribute to Careforth’s mission and values?

My work supports our mission from behind the scenes. I design and facilitate the development and training programs that help Careforth associates grow and do their jobs well, and when our associates are set up to succeed, our mission comes to life through them. That includes helping onboard new hires, so from day one they understand not just their role, but the mission and values behind it.

What’s something interesting about your job that people may not know? 

Something people might not realize is how much planning happens before any content gets built. Before I even consider a format, I start by getting clear on the gap that needs to be closed and the desired outcome. One of my favorite questions to ask is, “If I design the perfect learning experience to close the gap, at the end of the experience, what will be different and how will you know that we have made progress toward closing it?” That answer shapes everything after it. 

Depending on the desired outcome, I might design a live, facilitated program, build on-demand content someone can work through on their own time, or create something in between. Each format has its own set of design considerations. What works in a room full of people talking through a scenario together doesn’t always translate to something someone completes solo at their desk or even as part of a live, virtual experience. It’s easy to jump straight to building something. Slowing down to get clear on the outcome first is what makes it impactful.

How do you maintain a positive work-life balance in this field?

Having flexibility in how I prioritize my day helps me create real balance. I can shape my schedule around what matters most, both at work and outside of it, rather than treating every day the same. That balance makes it easier for me to stay focused and present in both places.

What advice would you give to someone considering a career in the healthcare space?

Healthcare doesn’t only mean direct patient or caregiver care. Some of the most meaningful impact happens behind the scenes, in the systems and people that support the caregivers and clinicians on the front lines. If you’re drawn to this space but not to direct care, know that there’s real, valuable work to do in supporting the people and systems in healthcare.

What is one fun fact about you that your colleagues may not know about? 

I like to sew. I got into sewing out of necessity; I couldn’t find pillow covers or curtains I liked, so I started making my own. Since then, it’s turned into something I really enjoy, from baby quilts to more meaningful projects. My favorite project so far was making pillows out of my dad’s shirts and giving one to my mom, each of my siblings, niece, and nephews for Christmas last year. It wasn’t the fanciest thing I’ve sewn, but it’s the one I’m most proud of.

What is your favorite quote?

One of my favorite quotes is from Simon Sinek: “People don’t buy what you do; they buy why you do it.” I think about this often in my work. When people understand why something matters, not just what they’re being asked to do, they engage with it differently. That’s true for our associates just as much as it is for the families we serve, and it’s what makes helping people connect to Careforth’s mission so meaningful. It’s a reminder that my job isn’t just to teach people what to do, it’s to help them understand why it matters, and that pushes me to do it well.

At Careforth, we strive to provide the resources and connections that ensure caregivers feel supported throughout their caregiving journey. If you’re inspired by Meaghan’s story and want to be a part of a team that leads with heart, cultivates trust, and goes beyond, visit our Careers page to learn more and explore our current openings.